What we do?

We help companies create and use ERP and CRM systems that support and encourage results-driven management. It can be feature adjustment, such as workflow setup, or a brand new tool developed according to client's business nature. All these functionalities can be selected from a range of readymade solutions or developed by WaveOC programmers on demand.

After system deployment, our system administrators provide company’s user training at all levels. After that, the daily workflow is set and scheduled through meaningful events and productive activities.

Photo: Salesforce project management

Work with our clients

The Salesforce Platform™ lies in the foundation of large-scale enterprise systems that spread across continents, rely on multiple databases and enable access for thousands of users. WaveOC is an established developer and integrator of Salesforce®. We know better practices of business and make them an integral part of our work.

Components and features

Salesforce® introduces the next generation of tools to measure sales and marketing performance. Management automation cultivates results consistency and fosters better team alignment. Other components and features that can be integrated with management tools include social media, data analytics and marketing campaigns.

Salesforce® has a number of products specifically tailored for management:

Work.com™. This is the branded name for a next-gen performance management instrument created specifically for sales team leaders and department managers. Along with standard functionalities, it provides features for coaching and motivating sales managers for achievements.

Community Cloud™. This is another premium way to organize and manage networks of partners, customers and employees and integrate them into business processes on the Salesforce Platform™.

CRM Features. Managers can track leads and contacts with lead management and contact management components. Management process is significantly simplified through drag-and-drop actions in a slick user interface of the agile board.

Resulting Indicators

We judge ourselves based on the level of success that we have accomplished with each single client. So in order to adequately analyze our results, we ask our customers to provide us with some feedback, after the implementation of our solutions. And here are some numbers.

Implementation of Salesforce in Managerial departments has reportedly had one of the biggest positive effects on our clients’ workflows over some period of time, that can be seen from:

  • Overall Cycle-Time improvement of up to 58%
  • Enhanced Customer Satisfaction, 48% of reported increase on average
  • ROI (return on investment) went as high as 124%
  • And the Customer Retention Rate had a rise of up to 51%

Advantages

Salesforce® management software is an indispensable tool at the disposal of managers and executives in sales, marketing and user care.

Better performance.

With the best tools in the hands of an experienced manager, team members can achieve their professional best at sales results.

Managed collaboration.

With Salesforce®, sales cycle planning, team communication and performance tracking turns into pleasant and fruitful activities.

Clear opportunities.

Data-driven analysis and leads management open up new horizons for goal-oriented sales reps and managers.