Company is an independently owned creative agency with a digital core. For internal workflow Redmine is used. Client would like to integrate it with Salesforce instance, that is used for tracking sells related information, to gather and process specific information related to current projects. In general – to improve the entire quality of services and speed-up the workflow.
Once a project has started, or even in the tendering process Salesforce tracks hours and expenses against the Redmine project.
The complete visibility over all Redmine projects within Salesforce including: