If you implement Salesforce solutions in your business, you most probably need to integrate them with other applications. For example, you might want to access data from external sources, and you would prefer the data to be available with a point-and-click simplicity. Or you might need to incorporate data from legacy systems like SAP, Oracle, or Microsoft in Salesforce applications.
Or, suppose, your sales department enjoys using Salesforce while your support team works with another application. You want your staff to be able to collaborate and are information easily, regardless of the tools they use. This is a common scenario that is easily solved by Salesforce integration.
By bringing together different tools you provide your support team with a complete access to sales data and vice versa, thus creating a single customer database tween sales and support departments. In a nutshell, integration helps you keep all customer data continuously in sync, while ensuring better communication and smoother workflow.
If you are considering large-scale adoption of Salesforce apps, you should explore the options available. Choosing the optimal integration strategy is not trivial – there are many aspects to consider and many tools to apply, with some tools being more appropriate than others.
Despite being the simplest type of integration, data integration, for example, requires proper information management methods to make the solution sustainable and cost-effective. Process integration for composite applications is usually even more demanding, because the underlying systems often support long-running transactions.
Even though there are common requirements and issues for developers to take into account, each integration scenario is unique. So you’d better entrust your integration to competent experts who will address specific areas such as your enterprise system’s capabilities, data volume, transactionality, and failure handling.
At WaveOC, our Salesforce specialists have performed a lot of successful integration projects, so they will identify which pattern best fits your scenario with no trouble. The WaveOC team will perform your integration properly and rapidly, enabling you to enjoy stable, scalable, and maintenance-free set of applications.
Accelerate your business agility and leverage your workforce mobility with Salesforce integration from WaveOC!